Brigham Dickinson

What brings us to WOW and keeps us delivering WOW Experiences is our commitment to that noble cause, mission, and purpose. Once you and your team are aligned behind your cause and have mastered the principles found in the Pattern for Excellence, you will WOW more customers!

--Read More--
BUYtheBOOK

About Brigham

Brigham Dickinson is president and founder of Power Selling Pros, a leading coaching and training firm dedicated to teaching businesses to wow more customers. Brigham started Power Selling Pros when he saw that call handlers needed assistance consistently converting calls to bookings. As a result, Brigham answered the need by creating the Pattern for Excellence, a sequence of principles that guides call handlers through all stages of a call, from greeting to closure. In 2009, Power Selling Pros trained six call handlers – now they’re up to 450, from more than 130 companies around the globe. Power Selling Pros’ growth comes through referrals alone, thanks to this proven call-handling process and their high level of customer satisfaction.
See what others have to say about Brigham and Power Selling Pros:

--Read More--
Recent Posts

Accelerating Performance is not just another “warm and fuzzy” change management book—it's a practical, comprehensive, data-driven action plan for picking up the pace and achieving more. Co-written by one of the authors of Beyond Performance, this book draws on a...

"Lead Right For Your Company's Type: How to Connect Your Culture With Your Customer Promise" shows how every organization falls into one of four categories determined by their customer promise: the "predictable and dependable" enterprise delivering consistent, reliable, and dependable...

Even in a tight economy, job satisfaction isn’t a luxury; fulfilled, happy employees are productive, innovative, and loyal. And workplace fulfillment spills over into happier families and better communities. Jim Donovan, a small-business owner, consultant, and speaker, has worked with employees...