What More Can I Say: Why Communication Fails and What to Do About It will provide nine counter-intuitive principles for success in getting your point across, expanding your influence, and persuading others to change their mind or behavior.
Communication always proves a challenge: People don’t go to the polls even though candidates and neighbors urge them to vote. Poor performers persist in bad habits. Employees say their bosses fail to listen to their ideas. Leaders grapple with employees who resist change.
About the Author
Dianna Booher, MA, CSP, CPAE, is the bestselling author of 46 books, published in 26 languages. She works with organizations to increase their productivity and effectiveness through clear communication and with individuals for a stronger personal presence to expand influence.
Her latest books include:
–What MORE Can I Say: Why Communication Fails and What to Do About It
–Creating Personal Presence: Look, Talk, Think, and Act Like a Leader
–Communicate With Confidence.