Jill Griffin

Corporate board seats are scarce and competition is fierce. That’s because board service bundles together a host of rewarding experiences: the opportunity to be an “insider” and view, first-hand, how another company works at its highest levels, and the privilege to work and learn from the brightest, most successful and articulate professionals who will ever likely cross your path.

On the pages of Earn Your Seat on a Corporate Board, Harvard Business School “Working Knowledge” author, Jill Griffin, brings two mission-critical skill sets: deep branding, marketing and customer loyalty expertise and over a decade of experience as an Independent Director for beloved restaurant brands, Luby’s/Fuddruckers. (NYSE: LUB). Bottom line, she brings practitioner know-how and insider advice—both essential in finding and winning your perfect board seat. Jill writes through the eyes of seasoned directors and packs each chapter with real-world case studies, detailed examples, and powerful how-to’s.

Don’t sit passively waiting for a corporate board to find you. Take action on your ambition. This book is your perfect guide.

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About the Author

Jill Griffin is a NYSE independent public board director; board seat strategist; internationally-published, Harvard "Working Knowledge" author; and noted thought-leader on customer loyalty and how to earn a seat on a corporate board. 


Since 2003, Jill has served as Board Director for Luby's/Fuddruckers Restaurants (NYSE: LUB). She chairs the Personnel & Administration committee with oversight for Store Operations, Human Resources, Marketing/Social Media, Information Technology and Management Succession. She serves on the Nominating & Governance Committee and the Compensation Committee.

She has provided oversight on the turnaround of the beloved Luby's cafeteria brand (NYSE: LUB); acquisition and renewal of the Fuddruckers hamburger brand; development of Luby's Culinary Services and its launch into health care facilities.

Her board service inspired, EARN YOUR SEAT ON A CORPORATE BOARD, released March 1, 2016.

She is a founding member of the National Association of Board Directors (NACD) Texas Tri-Cities Chapter and sits on its Board of Directors. She chaired the Austin Convention & Visitors Bureau for 8 years and served as Trustee for 9 years at the Univ. of South Carolina Moore School of Business. Jill serves on the Austin Advisory Board of San Antonio-based Broadway Bank.

Jill is the Customer Loyalty Author for the popular training site LYNDA.COM, now part of LinkedIN.

CUSTOMERS LOYALTY, published in 7 languages, was named to Harvard’s Working Knowledge book list and earned best-seller status. Two awarding-winning books followed: CUSTOMER WINBACK, 2002(co-authored) and TAMING THE SEARCH & SWITCH CUSTOMER, 2009.

Jill is the recipient of the 2005 Distinguished Alumna Award from the Univ. S.C. Moore School of Business where she earned her Bachelor of Science (Magna Cum Laude) and MBA degrees. She began her career in Brand Management at R.J. Reynolds Tobacco Company where she rose in 6 years to manage the firm's largest brand, Winston

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