Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever Read
No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver–especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life.
Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry’s joyful approach to customer service, he incorporated the driver’s inspiring personal philosophy and uplifting advice into his business speeches at corporate events–with stunning success.
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About the Author
Scott McKain is an internationally respected authority on how organizations and professionals can create marketplace distinction by selling their products and services uniquely, and serving their customers remarkably. McKain writes highly regarded books on the topic — thirty major newspapers included one in the “Ten Best Business Books of the Year” list — and delivers such captivating presentations that innovative organizations rate him as “the best speaker we’ve ever had.”